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Account settings hold what belongs to one person rather than to the workspace. Open the user avatar in the top bar and choose Account settings, Preferences, or Notify. Every member can change their own account settings; no permission is needed.

Profile

Select Save changes to keep the profile.

Preferences

Personal preferences take precedence over the defaults of the workspace. A query page can still change the time display for the current investigation. Select Save settings. Leaving the page with unsaved changes asks whether to discard them. The interface language is chosen under Language in the user menu, not here.

Notify

Notify lists the methods that reach the member in the current workspace, and the order in which MoleSignal tries them.
1

Bind a method

Select Bind notify method. Choose a Connector that an administrator configured under Settings → Notify → Connectors, and enter the External identity: an email address, a user ID of the IM platform, or a phone number with + and the country code for voice and SMS. Give it a Label.
2

Test it

Select Send test on the method. A message that arrives proves that the connector accepts the identity.
3

Have it verified

A method delivers only when it is enabled and verified. An administrator with org.members.manage selects Verify on it after confirming that the identity belongs to the member.
4

Choose it for a category

Under Delivery preferences, turn on Receive this category for Alert events, On-call events, or Reports, and put the methods in order with Move endpoint up and Move endpoint down.
For Alert events, every step after the first can wait a number of minutes before it is used. A later step reaches the member only when nobody has acknowledged the alert by then. A step with the same minutes as the step before it is used only when that step fails to send. See Move on when nobody acknowledges. Use quiet hours stops notifications of the category to the member between a Start and an End time (HH:MM) in the chosen Timezone. They are not sent later. Allow critical alerts to bypass quiet hours still lets alerts of the critical severity through. Remove a method from every delivery preference before deleting it. The personal order is tried before the fallback routes of the team and the organization. See Notification channels and delivery.

Security and sessions

Security & sign-in → Change password sends a password reset link to the sign-in email. The link works as described under Sign in. Active sessions shows the session of the current browser. Sign out this device ends it.

Workspace and identity

Workspace & identity lists the workspaces that the account belongs to, with its role and status in each. Switch changes the current workspace. A workspace that a platform administrator disabled cannot be opened. Advanced information shows the User ID, the Organization ID, and the Organization slug of the current workspace, each with Copy. Scripts, API calls, and resource paths use them. Manage workspace API tokens opens API tokens.
Last modified on October 26, 2026