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The service map shows service-to-service calls and call health through request rate, error rate, and latency (the RED metrics). MoleSignal builds the map automatically from existing traces, so normal tracing requires no extra instrumentation.
Service map and APM use the same trace input but different projections. Service map pairs cross-service parent and child spans to build topology. APM builds bounded service, transaction, dependency, error, and version aggregates.

How the map is built

As trace spans arrive, MoleSignal pairs each span with the parent span. Spans from different services form a call edge — parent service → child service — and the edge takes the child (callee) span’s duration and error status. Same-service parent/child spans are internal and aren’t drawn as edges. An edge is in the caller’s environment (deployment.environment.name, or deployment.environment), else in the callee’s. Edges are accumulated into one-minute buckets per service pair and flushed to storage in the background, so the map reflects recent traffic within roughly half a minute.

In-memory vs storage mode

By default (intake mode) pairing happens in-memory on the node that accepts the spans — low latency. In a multi-node deployment, spans for one call that land on different nodes can’t be paired in memory, so the map may undercount those edges. The map never invents an edge. To get a complete map across nodes, switch Settings → General → Service map data source to storage mode. A single node then periodically rebuilds the graph from stored traces — seeing every span regardless of the intake node — at the cost of a 1–2 minute delay. The setting is stored in the database and takes effect at runtime; no restart needed.

Required trace data

The map needs traces with:
  • a service.name resource attribute on every span (OTLP exporters set this attribute), and
  • parent/child span relationships that cross service boundaries — i.e. a client span in one service whose child server span runs in another.
Standard OpenTelemetry instrumentation produces both. Point the tracer at any trace intake endpoint, and MoleSignal populates the map automatically.

Topology

The topology endpoint aggregates a time window into nodes (services) and edges (calls):

Raw service graph

For the underlying minute-by-minute edge snapshots — useful for charting a single dependency over time — query the service graph directly:
from and to are microseconds since the Unix epoch. The optional service filter returns edges where the selected service appears on either side of the call. Each row carries environment, request_count, error_count, and p50_us / p95_us / p99_us for one service pair in one minute.

In the UI

  • APM → Service map draws the services of an environment and the calls between them, with what they call and the topics they publish to and consume from. See the APM service map.
  • Dependencies on a service’s APM page draws the service among what calls it and what it calls, as the APM map does, and lists the calls into it; a call opens in the same drawer.
  • The Service graph tab of the Traces page draws the map of the traces a query matches.
Every service map draws alike: a node is a ring in the colour of how it fares around what it is, its name, and its requests a second, error rate, and P95; a call is an arrow as thick as its traffic, red from 5% failed calls and orange from 1%. From any service or edge, pivot straight into the underlying traces and logs through cross-signal correlation.

The APM service map

APM → Service map joins the service graph with the APM projections, for the environment and the namespace chosen in its scope row: A call is as thick as its traffic and in the colour of how it fails. Against the stretch of the same length before, a call made only now reads New and one no longer made reads Gone, dashed, with its node. Choosing a node lights what calls it and what it calls, and the slowest path down from it: at each node the call with the highest P95. The card over the map lists the node’s calls; a call opens in a drawer with its requests, errors, and latency over time and what was asked along it:
  • to a service, the endpoints of the service called, as every caller asked them, and its error groups;
  • to a database, a cache, or an outside endpoint, the operations of the call;
  • through a topic, how long its messages waited: from the end of publishing to the start of consuming, read from the latest consumptions in the trace store (at most 200), each matched to the span its links name, else its parent.
A map with more than 60 nodes starts with each namespace folded into one node; choose it to unfold the namespace. Fold namespaces folds or unfolds every one. At most 400 nodes are drawn, the busiest.

Topology & service-graph API

Query the topology and raw service-graph endpoints over HTTP.

Application performance monitoring

Keep the service catalog and analyze service endpoints, dependencies, errors, and deployments.
Last modified on October 26, 2026