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Sets the severity of an active incident and records the caller in severity_set_by; from then on the rule’s evaluation no longer changes the severity. Raising the severity of an open incident starts its escalation again from the first step that applies to the new severity, with escalation.reason set to severity_raised; lowering it, or changing an acknowledged incident, only changes the severity. The call requires alerts.incidents.update. Body
The response is the updated incident. List incidents describes every field.
Errors
Last modified on October 31, 2026